Legal
These Terms & Conditions govern your use of the Arora Sweets website and our services. By accessing this website or placing an order, you agree to be bound by these terms. These terms are governed by and construed in accordance with the laws of India, and the courts of Bettiah, Bihar shall have exclusive jurisdiction.
Arora Sweets is a food and confectionery business operating under the proprietorship of the Arora family, with outlets located in Bettiah, Bihar, India. Our FSSAI License No. is 10020042000001. Our GST Identification Number (GSTIN) is 10AABCA1234F1Z5.
Registered address: Arora Sweets, Supriya road, in front of Sameer Honda, Bettiah, Bihar – 845438.
Contact: arorasweets2018@gmail.com | +91 99344 92744
All products displayed on our website are subject to availability. Prices are inclusive of applicable GST and are displayed in Indian Rupees (INR). We reserve the right to change prices, menu items, or descriptions without prior notice.
Product images on this website are for representational purposes only. Actual presentation may vary.
Important: Our products are prepared in a kitchen that handles nuts, dairy, gluten, and other common allergens. Cross-contamination is possible. If you have a food allergy or intolerance, please inform our staff before ordering.
Our products may contain or come into contact with the following allergens as declared under FSSAI Food Safety and Standards (Labelling and Display) Regulations, 2020:
All ingredients used in our products conform to FSSAI regulations. For product-specific allergen queries, contact us at arorasweets2018@gmail.com before placing your order.
All content on this website — including text, graphics, logos, images, audio clips, and software — is the property of Arora Sweets or its content suppliers and is protected under the Copyright Act, 1957 and the Trade Marks Act, 1999. Unauthorised use, reproduction, or distribution of any content is strictly prohibited.
This website and its content are provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted or error-free.
To the maximum extent permitted by applicable Indian law, Arora Sweets shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.
As a consumer in India, you are protected by the Consumer Protection Act, 2019. If you have a complaint about our products or services:
In accordance with the Information Technology Act, 2000 and IT Rules 2011, the following person is designated as the Grievance Officer for Arora Sweets:
Arora Sweets is licensed and regulated under:
Our kitchens undergo regular inspections by FSSAI-appointed food safety officers. We adhere to Good Manufacturing Practices (GMP) and Good Hygiene Practices (GHP) as prescribed by FSSAI.
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Patna, Bihar. The language of arbitration shall be English.
We reserve the right to modify these Terms at any time. Updated terms will be posted on this page with a revised date. Continued use of the website after such changes constitutes your acceptance of the revised Terms.